Support
Bloq Support
Need help with Bloq? We're here.
Email: admin@azqari.com
We aim to reply within 2 business days.
Developer: AZQARI LIMITED
App: Bloq for iPhone and iPad
Before you write
Please include:
- Device model (e.g. iPhone 16 Pro, iPad Pro 13″)
- iOS / iPadOS version
- Bloq version (from the App Store product page or Settings → Apps → Bloq)
- What happened, and what you expected
- Screenshots if useful
FAQ
Is Bloq free?
Yes. Bloq is free to download and play. Optional rewarded ads may be offered (for example, to continue after a game over). You can decline ads and keep playing.
Do I need an account?
No. Bloq does not require sign-in. Your best score and sound preference are stored on your device.
Ads / tracking prompt
On iOS you may see a tracking permission prompt. This is used only to help show more relevant ads via Apple’s App Tracking Transparency framework. You can tap Ask App Not to Track — Bloq still works. You can also reset permissions in iOS Settings → Privacy & Security → Tracking.
Sound is missing
Check the in-game mute control and your device Silent / Focus settings. Bloq respects the device mute switch where applicable.
Progress disappeared
Scores are saved locally on the device. Uninstalling the app, clearing data, or switching devices can reset progress. Bloq does not currently sync scores to the cloud.
Something feels broken
Force-quit Bloq, restart your device, and update to the latest version from the App Store. If it still fails, email us with the details below.