Terms of Service
Last updated: 3 April 2026
These Terms of Service set out the standards, responsibilities, and limitations that apply when you collaborate with Azqari Limited. Please review them carefully alongside our Privacy Policy. We’re committed to transparent engagements that help your teams achieve reliable, measurable outcomes.
These Terms of Service (“Terms”) govern your access to and use of the azqari.com website and any services provided by Azqari Limited (“Azqari”, “we”, “us”, or “our”). By engaging with our website, requesting a consultation, or entering into a statement of work, you agree to these Terms. Additional provisions may apply through master service agreements, statements of work, or other written contracts executed between Azqari and a client. If there is a conflict between these Terms and a signed agreement, the signed agreement will prevail.
Azqari designs, builds, and supports automation systems, custom software, mobile applications, integrations, and related consulting services. Specific deliverables, timelines, fees, and responsibilities will be detailed in the applicable statement of work or commercial agreement. Our services may include custom mobile and web applications delivered for schools and education clients, such as the Glowing Ages app, which provides parent, teacher, and administrative features (including, depending on configuration, enrollment, attendance, communications, operational workflows, and fee-related flows). Features available to you depend on your role and what the school has subscribed to and enabled. Other mobile applications may be provided under agreement for defined use cases for the relevant client. We reserve the right to decline or discontinue services if obligations or payments are not met, or if project requirements fall outside our scope or compliance standards.
If you use the Glowing Ages app as a parent, guardian, staff member, or other authorised user of a participating school, these terms apply in addition to Azqari’s general Terms and to any terms or policies the school gives you.
You may use the app only if you have permission from the school (or Azqari, as applicable). You must provide accurate information and keep credentials confidential. You must not share accounts in a way that breaches school policy or law. The school or Azqari may suspend or remove access for misuse, risk, or non-payment under the school’s agreement.
You agree not to: (a) access data or features you are not authorised to see; (b) scrape, reverse engineer, or attempt to circumvent security; (c) upload malware or unlawful content; (d) use the app to harass, discriminate, or breach safeguarding obligations; (e) use the app in any way that violates law or school rules. Content you submit may be visible to other authorised users (for example teachers or parents in the same class) as designed by the school.
Data you enter or that is shown about pupils and staff is primarily controlled by the school. Azqari processes it to provide the service under contract with the school.
If you use payment features, you agree to the payment provider’s terms and to accurate payment information. Azqari is not your bank; fees, disputes, and refunds may be handled by the school or the payment partner according to their policies.
If you use Apple or Google (or similar) to sign in, their additional terms apply to that sign-in method.
Optional Face ID / Touch ID unlock is a device feature that protects access to the app on your phone; Azqari does not receive your biometric template.
We aim for reliable service but do not guarantee uninterrupted operation. We may change or discontinue features with notice where reasonable, or immediately where required for security or law.
The app is provided as part of the school’s arrangement with Azqari. To the extent permitted by law, the same disclaimers and limitations in our general Terms apply. Nothing in the app is professional legal, medical, or safeguarding advice.
App or service issues: admin@azqari.com. Pupil or classroom matters: contact the school first.
Clients agree to provide timely access to relevant systems, data, subject-matter experts, and decision-makers necessary for delivery. Clients are responsible for ensuring they have the authority to share any content or data supplied to Azqari and for obtaining any third-party consents or licences required. Any delays or additional effort caused by incomplete information or changes in scope may result in revised timelines or fees.
Unless otherwise agreed, invoices are due within the payment terms specified in the applicable agreement. Late payments may incur interest or result in suspension of services. Retainers, deposits, or milestone payments may be required for certain engagements. Fees for third-party tools or infrastructure are the responsibility of the client unless explicitly included in the proposal.
Both parties agree to protect each other’s confidential information and use it solely for the purpose of fulfilling project obligations. Confidential information includes non-public technical, business, or financial information, as well as any materials labelled or reasonably understood to be confidential. These obligations remain in effect for three (3) years after a project concludes, unless applicable law requires a longer period.
Unless otherwise stated in a signed agreement, clients retain ownership of their pre-existing intellectual property and data. Upon full payment, Azqari assigns to the client all rights, title, and interest in custom deliverables created specifically for the client, excluding any pre-existing tools, frameworks, or reusable components developed by Azqari. Azqari retains the right to reuse general know-how that does not include the client’s confidential information.
Clients must not use Azqari services to develop or deploy systems that violate applicable laws, infringe third-party rights, or facilitate harmful, fraudulent, or unethical activities. We reserve the right to refuse or terminate work that conflicts with these requirements or our internal policies.
We warrant that services will be delivered with reasonable skill and care consistent with industry standards. Except as expressly stated in a written agreement, Azqari disclaims all other warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted service or error-free software.
To the fullest extent permitted by law, Azqari will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or business interruption, arising from the use of our services. Our aggregate liability for any claim is limited to the total fees paid by the client for the specific services giving rise to the claim during the twelve (12) months preceding the event.
Azqari may recommend or integrate third-party products or services. We are not responsible for the performance, security, or availability of third-party offerings. Clients are responsible for reviewing and complying with the terms of any third-party providers.
Either party may terminate an engagement in accordance with the termination provisions set out in the relevant agreement. Upon termination, clients must pay all outstanding fees for work performed to date. Sections relating to confidentiality, intellectual property, payment obligations, and limitations of liability will survive termination.
Clients represent that they are not located in a jurisdiction subject to comprehensive sanctions and agree to comply with applicable export, anti-corruption, and data protection laws. Azqari complies with applicable UK and international regulations and may suspend services if compliance risks are identified.
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. The parties agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any disputes arising under these Terms.
We may revise these Terms from time to time to reflect changes in our services or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.
For questions about these Terms, please contact us at admin@azqari.com or reach out via the communication channels listed on our website.
Email admin@azqari.com or speak with your Azqari engagement lead. We’re happy to clarify contractual details or collaborate on mutually agreeable adjustments.